Product Maintenance


Von Eden prides itself about being reliable and carries the responsibility for high quality products, and also for professional after-sales maintenance service.This maintenance service includes i.e.; polishing, cleaning, resizing, repairs, alterations and stone replacements.

However, we do not accept responsibility for stone losses. In such a case the client will carry the cost for the replacement of stones.

Should any item suffer damage in any way, the client should return the article to us as soon as possible and refrain from allowing another company’s technician to handle the matter. This would automatically be regarded as forfeiture of the right to our after-sales service.